Privacy Policy

Thank you for visiting our website. At Nekaraa, we are committed to protecting your privacy and handling your

personal information with the utmost care and respect.

This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide while

using our site. By accessing and using this website, you agree to the practices described in this policy.

Please note:

•  Policy Updates: This policy may be updated from time to time. Any changes will apply only to future interactions and will not be retroactive. We encourage you to review this policy periodically to stay informed about how your information is being used.

•  Scope of Policy: This policy applies only to our website. If you follow links to third-party websites, please refer to the privacy policies on those respective sites, as we are not responsible for their practices.

Our Commitment to Your Privacy:

• We do not sell, rent, share, or distribute your personal information to any third party.
• All information collected is used solely for the purpose of providing a better user experience, fulfilling your orders, and improving our services.

If you have any questions, concerns, or feel that we are not adhering to the terms outlined in this policy, please contact us at:

 support@nekaraa.com

+91 8310880183 (Available from 10:30 AM to 5:30 PM IST)

Collection of Information

At Nekaraa, we collect personally identifiable information—such as your name, mailing address, and email address—only when it is voluntarily submitted by you. This information is used solely to fulfill your specific requests, such as processing orders or responding to inquiries. Unless you provide explicit permission (e.g., to subscribe to our mailing list), your information will not be used for any purpose beyond the original request.

Use of Cookies

Our website uses cookie technology to enhance your browsing experience. A cookie is a small data file placed on your computer's hard drive, which helps analyze web traffic and personalize user interactions.

• Cookies enable web applications to tailor content to your preferences.
•  You may choose to accept or decline cookies. While most browsers accept cookies automatically, you can modify your browser settings to disable them if you prefer. Please note, however, that this may limit your ability to fully utilize certain features of the website.

Information Sharing & Security

We do not sell or distribute your personal information to third parties for marketing purposes.

However, we may share information with government authorities or trusted partners solely for the following reasons:

1. When required or permitted by law.

2. To prevent or investigate suspected fraud or unauthorized transactions.

3. To support investigations into fraud that has already occurred.

We take your privacy seriously:

• Your personal information is stored securely.
•  Only authorized personnel (employees, agents, or contractors who are bound by confidentiality) have access to this information.

•  All newsletters and promotional emails include an unsubscribe option, allowing you to opt out at any time.
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Policy Updates

Nekaraa reserves the right to modify this policy at any time. Any updates will be posted on this page, and changes will apply on a forward-looking basis only.

Disclaimer Policy

Welcome to Nekaraa’s official website. By accessing and using this website, you acknowledge and agree to the terms outlined in this disclaimer. We take great pride in curating and showcasing a diverse selection of women’s wear and fabrics. This website has been developed by Mozilit Technologies Pvt. Ltd. to provide easy access to information about Nekaraa and our product offerings. The content provided herein is intended for general informational purposes only and should not be construed as professional advice.

Product Descriptions & Customer Expectations

We make every effort to present our products with accurate descriptions, images, and pricing. However, we strongly encourage all customers to carefully review product details before placing an order. Nekaraa is not liable for any dissatisfaction arising from unmet expectations if the product matches the specifications provided.

Information Accuracy

While we strive to ensure that the information on our website is current and accurate, we do not guarantee the completeness, accuracy, or relevance of any content. We advise users to verify specific details directly with Nekaraa before making decisions based on the information provided.

Technical Risks & External Links

Nekaraa makes no warranties that this website is free from viruses, malware, or other harmful components. Any links provided to third-party websites are solely for your convenience. Nekaraa does not endorse, control, or take responsibility for the content or practices of these external sites. Visiting such websites is entirely at the user’s own risk.

Visual Variations

Please note that minor differences may exist between the product images displayed on the website and the actual product. These variations may result from differing screen resolutions, color settings, or device types (e.g., LCD vs. CRT monitors).

Policy Updates

This disclaimer is subject to change as new regulations or internal policies are implemented. Continued use of the website after updates signifies your acceptance of the revised terms. By using this website, you agree to the terms outlined in this disclaimer.

Copyright Policy

All content on this website—including text, images, and data—is the intellectual property of Nekaraa and is protected under applicable copyright laws. Unauthorized use, reproduction, or distribution of any material from this site, in whole or in part, is strictly prohibited without prior written permission from the rightful owners.

Authorised Use

Use of this website is permitted strictly for personal and non-commercial purposes in accordance with the terms of use outlined here.

• You may print or download content from the site only for personal use, provided it is not altered, reproduced, or distributed in any form to third parties.

• Modification, republication, reproduction, or redistribution of any content from this site in any format or medium is strictly prohibited without prior written consent from Nekaraa.

• The website URL, company name, and all related intellectual property are the exclusive property of Nekaraa Designs Pvt. Ltd. All rights are reserved.

Payment Policy

•  All products listed on the Nekaraa website are priced in Indian Rupees (INR) and are sold either at Maximum Retail Price (MRP) (inclusive of all applicable taxes) or at a discounted price where applicable.

•  The price displayed at the time of ordering is the price that will be charged at the time of delivery. In some cases, there may be discrepancies in MRP due to:

o Updates or delays in pricing changes

o Batch variations

o Region-specific MRPs applied by manufacturers

•  Prices and applicable taxes are subject to change without prior notice.
•  We accept payments through a secure online payment gateway, including:

o Credit Cards

o Debit Cards

o Net Banking

o Online Wallets

•  Cash on Delivery (COD) is available for select orders up to a specified invoice value limit.

Shipping & Delivery Policy

• Free shipping is available for all orders placed through our official website.
•  All prices are displayed in Indian Rupees (INR) and are exclusive of VAT, unless otherwise stated.
•  Orders will be shipped within 8 to 15 business days from the date of order confirmation and successful payment.

•  In the event of incorrect or incomplete delivery address/contact information provided by the customer:

o If the parcel is returned or undelivered, additional shipping charges may apply to resend the order to the correct address.

Track Your Order

We aim to deliver your order well before the estimated delivery date.

Our website includes a real-time order tracking feature that allows you to monitor the exact status and location of your shipment.

Delivery Timeframe

While most orders are delivered within 8 to 15 days, please note that delivery times may vary depending on your location, accessibility, and local courier services.

Order Cancellation Policy

Customer-Initiated Cancellation

• You may cancel your order any time before dispatch by contacting our customer support team.
• In such cases, any payment already made will be refunded in full.

Nekaraa-Initiated Cancellation

• Nekaraa reserves the right to cancel orders in the event of:

o Suspected fraudulent activity

o Violation of website terms and conditions

• Such instances may be recorded, and access to future orders may be restricted for such users.

Wholesale Policy

Thank you for your interest in partnering with Nekaraa.

We welcome wholesale inquiries and are happy to collaborate with retailers and resellers. Please contact us

directly for details regarding:

• Minimum order quantities
• Bulk pricing
•  Lead times
• Customization options (if any)

For any questions or to discuss terms, feel free to get in touch with our team—we're here to help.

Wholesale Policy

Important Notice – Confidentiality

Wholesale pricing is strictly confidential. By requesting access, you agree not to disclose pricing or related

details to anyone outside your organization or team members directly involved in purchasing decisions.

Any breach of this confidentiality agreement may result in immediate revocation of your access to our

wholesale portal.

Product Availability

We continuously update and expand our wholesale collection to bring you fresh selections. A dedicated

wholesale section will be launching soon for an enhanced browsing and ordering experience.

Minimum Order Requirement

A minimum order quantity (MOQ) is applicable for wholesale purchases.

Please contact our Customer Support Team to inquire about MOQ and product-specific terms. We will

respond promptly with the relevant information.

•  Product availability and pricing are subject to change based on inventory status.
•  You will always be informed in advance of any price changes before an order is processed.

Product Quality & Shipping

All products undergo careful inspection and are securely packed and sealed before dispatch.

While all packages are automatically insured, in the rare case of damage during transit, it must be reported to

the courier immediately upon delivery for proper resolution.

Payment Terms

Full payment is required at the time of shipment.

We accept the following payment methods:

•  MasterCard
•  Visa
•  American Express
•  Net Banking

Wholesale Discounts

We offer wholesale discounts in the form of a one-time use coupon, which can be requested anytime.

Discounts range from 5% to 20%, based on:

•  Order size
•  Product category

Placing a Wholesale Order

Wholesale orders can be placed through the following channels:

•  Phone
• Email
•  Online via the Nekaraa website by selecting eligible wholesale products and proceeding to checkout.

For any questions or further assistance, please contact our customer support team—we're here to make your

wholesale experience seamless and rewarding.